Shipping policy
Order Processing
Every tee in The Crafty Goose is made especially for you the moment you order. Please allow 3 to 5 business days for us to get your order printed and packed up with love. Good things take a little time — just like a well-blocked finished object. 🧶
Shipping Times
Once your order is on its way, delivery typically takes 3 to 5 business days. If you're in Alaska, Hawaii, Puerto Rico, or other U.S. territories, please allow an additional 7 to 12 business days for your parcel to reach you.
Delivery times can vary a little due to weather, holidays, or courier delays. These are outside our control but if you're ordering for a specific date or gifting occasion, we'd always recommend allowing a little extra wiggle room just in case.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. And the good news? We offer Free Shipping on Orders Over $75! 🪿
Tracking Your Order
Once your order ships, you'll receive a confirmation email with your tracking number so you can follow its journey all the way to your door. If you haven't received tracking information within 5 business days, just get in touch and we'll look into it straight away.
📩 support@thecraftygoose.com or drop us a message via the Help Centre.
Lost or Delayed Packages
In the rare case your package gets delayed or goes missing, please contact us and we'll do everything we can to help sort it out quickly. While courier delays and incorrect addresses are outside our control, you will never be left to figure it out alone.
If you have any questions at all, need help with your order, or just want to chat about craft, we're always here.
Thanks for supporting our small, craft-obsessed business. It genuinely means everything. 🪿
— Orla & The Crafty Goose Team